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Frequently Asked Questions

Find answers to common questions about Prune-it.store. If you can't find what you're looking for, feel free to contact our support team.

Prune-it.store is a declutter web app designed to help you organize and manage your space efficiently, whether at home or in the workplace.
To create an account, click on the "Register" button at the top right corner of the page, fill in the required information, and submit the form. You'll receive a confirmation email to verify your account.
Prune-it.store offers a variety of services including decluttering advice, space optimization tools, item categorization, and secure shopping for organization products.
Our decluttering process involves sorting your items into categories, deciding what to keep, sell, or donate, and then organizing the remaining items in a way that maximizes your space.
Yes, your personal information is protected by our Privacy Policy, which ensures that your data is handled securely and is not shared with unauthorized parties.
We accept major credit cards, PayPal, and other secure online payment methods. All payments are processed securely through our platform.
No, we do not accept returns or exchanges once a product has been tested and approved. Please review your order carefully before completing your purchase.
You can track your order by logging into your account and visiting the "Track Your Order" page. You'll also receive email updates with tracking information once your order is shipped.
You can contact our customer support team through the "Contact Us" page on our website or by emailing us at support@prune-it.store. We strive to respond to all inquiries within 24 hours.
Yes, you can update your account information by logging into your account and navigating to the "Account Settings" page. Here, you can update your personal information, email, password, and more.
To delete your account, please contact our customer support team. They will assist you with the process and ensure that your data is removed from our system.
We do not accept returns on our products or services once a purchase has been completed. Please ensure you are satisfied with your selection before making a purchase.
We occasionally offer discounts and promotions. Sign up for our newsletter to receive the latest updates and special offers directly in your inbox.
Yes, we offer international shipping to most countries. Shipping costs and times vary depending on your location and the items ordered. You can find more details on our "Shipping Information" page.
Yes, our decluttering service can be customized to fit your specific needs and preferences. Contact our support team to discuss your requirements and we'll tailor our services to best suit you.
The frequency of decluttering depends on your personal preferences and the nature of your space. However, we recommend doing a thorough decluttering at least twice a year to maintain a well-organized and clutter-free environment.
Yes, you can purchase a gift certificate for our services. This makes a great gift for friends or family members who could benefit from a decluttered and organized space.
Yes, we promote eco-friendly decluttering methods, such as recycling, donating, and reusing items whenever possible. Our platform also offers tips on reducing waste and living sustainably.
Yes, you can pause or cancel your subscription at any time by logging into your account and going to the "Subscription Settings" page. If you need further assistance, please contact our support team.
If you've forgotten your password, click on the "Forgot Password?" link on the login page. Follow the instructions to reset your password. If you encounter any issues, contact our support team for assistance.